Refund & Return Policy
Refund & Return Policy
EMASBIT | Premium Gold Gift Cards
Last Updated: 15 October 2026
Thank you for shopping with EMASBIT, a brand operated by Iftiniddy Jewellery.
We take pride in providing carefully prepared gold gift cards and premium gift packaging.
1. Returns and Exchanges
Due to the nature of our products, including physical 999.9 fine gold and gift packaging, returns or exchanges for change of mind, personal preference, or incorrect design selection are generally not accepted.
This does not affect customers’ rights under applicable Malaysian consumer protection laws.
2. Damaged, Defective or Incorrect Products
If you receive a damaged, defective, incorrect, or materially misdescribed product, please contact us promptly.
Email: official.emasbit@outlook.com
Please include:
- Your order number
- Photographs of the product and packaging
- A description of the issue
We will review your claim and provide an appropriate remedy in accordance with applicable Malaysian law.
3. Refund Eligibility
Refunds may be provided where required by applicable consumer protection laws, including circumstances involving defective products, incorrect items, or products that do not meet applicable statutory guarantees.
Depending on the circumstances, an appropriate remedy may include repair, replacement, or refund.
4. Return Instructions
Please contact our customer service team before returning any product.
If a return is required, we will provide the relevant instructions and return address.
Do not send products without first contacting our support team.
5. Refund Processing
Once a refund is approved, we will arrange the refund through the original payment method where possible.
The time required for funds to appear in your account may vary depending on the payment provider or financial institution.
6. Customised and Bulk Orders
Customised, personalised, corporate, and wedding orders are generally non-cancellable once production has commenced, except where cancellation or another remedy is required under applicable law or expressly agreed by EMASBIT.
7. Contact Information
Brand: EMASBIT
Registered Business Name: Iftiniddy Jewellery
SSM Registration Number: 202303242837 (003533119-P)
Business Address:
Jalan Eco Majestic 8/1C
Eco Majestic
43500 Semenyih
Selangor, Malaysia
Email: official.emasbit@outlook.com
Website: https://emasbit.com