Shipping Policy
Shipping Policy
EMASBIT | Premium Gold Gift Cards
Last Updated: 15 October 2026
Thank you for shopping with EMASBIT, a brand operated by Iftiniddy Jewellery. We are committed to providing a reliable and secure delivery experience for every order.
1. Order Processing
All orders are processed within 3–5 business days after payment confirmation, subject to product availability.
Business days exclude weekends and public holidays.
Orders placed during promotional campaigns, festive seasons, or periods of high demand may require additional processing time.
2. Shipping Coverage
EMASBIT offers shipping within Malaysia, including Peninsular Malaysia, Sabah, Sarawak and Labuan subject to courier availability and delivery coverage.
3. Shipping Fees
Shipping fees are calculated and displayed at checkout before payment confirmation.
Any applicable free shipping promotions will be clearly stated on our website.
4. Estimated Delivery Time
Estimated delivery times after dispatch are:
- Peninsular Malaysia: 3–5 business days.
- Sabah, Sarawak & Labuan: 5–8 business days.
These are estimates only and are not guaranteed. Actual delivery times may vary depending on courier operations, destination, weather conditions, and public holidays.
5. Order Tracking
Once your order has been dispatched, tracking information will be provided where available.
Customers may use the tracking number to monitor their shipment through the designated courier service.
6. Packaging and Product Care
All EMASBIT gold gift cards are carefully prepared and packaged to help protect them during delivery.
Our gold gift cards contain physical 999.9 fine gold, with the applicable gold weight clearly stated in the product description.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information during checkout.
If an incorrect address is provided, please contact our customer service team as soon as possible.
Address changes cannot be guaranteed once an order has been dispatched.
8. Damaged, Missing or Incorrect Orders
If you receive a damaged or incorrect item, please contact us promptly at official.emasbit@outlook.com.
Kindly provide your order number, photographs of the affected product and packaging, and a description of the issue.
For missing deliveries, please contact us with your order number and tracking details so that we can assist with an investigation.
All claims will be reviewed in accordance with our Refund & Return Policy and applicable Malaysian consumer protection laws.
9. Delivery Delays
EMASBIT will make reasonable efforts to ensure orders are dispatched within the stated processing period.
However, delivery delays may occur due to courier disruptions, severe weather, public holidays, or other circumstances beyond our reasonable control.
Customers may contact our support team for assistance with delayed shipments.
10. Business & Contact Information
Brand Name: EMASBIT
Registered Business Name: Iftiniddy Jewellery
SSM Registration Number: 202303242837 (003533119-P)
Business Address:
Jalan Eco Majestic 8/1C
Eco Majestic
43500 Semenyih
Selangor, Malaysia
Customer Service Email: official.emasbit@outlook.com
Official Website: https://emasbit.com
For shipping enquiries or order assistance, please contact our customer service team via email.